|Cash withdrawal at all ATMs in Ukraine||free|
|The possibility of setting a credit limit||
from UAH 5,000 up to UAH 300,000 for a period of 12 months with the possibility of extension
for depositors and clients within the framework of salary projects
* effective from 09/14/2023 for accounts opened from 09/14/2023 and from 10/16/2023 for accounts opened up to and including 09/13/2023.
Possible consequences for the client in case of using a banking service or failure to fulfill his obligations under the agreement on the provision of this banking service:
- accepting the conditions of the public offer on the rules and conditions for the provision of banking services for customers - individuals and the terms and conditions of a bank account provided for in the agreement, operations on which can be carried out using electronic means of payment, the client undertakes to pay for the relevant banking services in accordance with the Bank's tariffs;
- in case of violation of the terms of the agreement and in cases determined by the terms of the agreement, the bank has the right to suspend (temporarily) all or individual operations on and / or block the card, refuse to serve the client;
- in accordance with the norms of the current legislation of Ukraine, income received by the client in accordance with the terms of the Bank Account Agreement, transactions on which can be carried out using taxable electronic means of payment.
The bank is prohibited from requiring the customer to purchase any goods or services from the bank or a related or related person as a prerequisite for the provision of these services (except for the provision of a package of banking services).
The Bank does not have the right to unilaterally amend the agreements concluded with clients, unless otherwise provided by the agreement or the law.
The Bank's customers have the opportunity to refuse to receive advertising materials by means of remote communication channels.
Possible consequences for the Client in case of using the banking service or non-fulfillment of obligations under the agreement on the provision of this banking service:
The Bank has no right to amend the agreements concluded with the Clients unilaterally, unless otherwise provided by the Agreement or the law.
We draw your attention to the need to inform the Bank immediately
In case of loss or withdrawal of the card during the transaction, as well as in case the PIN code of the card became known to another person, the Client is obliged, as soon as possible, to inform the Bank about this and to block the operation of the card by 24-hour telephone numbers:
0-800-505-555 (toll-free in Ukraine) and 044-290-93-10 (Customer Service Center). Verbal notification must be confirmed by a written statement addressed to the Bank.
In the event of unauthorized access to your account in the AP Bank SDBO, or in the event of the possibility of such unauthorized access, or if you notice a change in the information in the AP Bank SDBO (personal data, information about the services/products registered with the bank, accounts and balances of funds made operations, etc.), in case of loss of a financial phone number (SIM card) or a mobile phone with a financial number, contact the Bank's technical support for users at the phone number 0 800 300 170 (toll-free in Ukraine) or +38 (044) 392 93 73
If you received an e-mail (including from any address of the Bank) with a request to notify or confirm your login or password - do not respond to the request. Remember, the Bank never asks for such user data regarding login and password. Call the Bank's user technical support service at 0 800 300 170 (toll-free in Ukraine) or +38 (044) 392 93 73 and report the incident.
Always perform a visual check of the site's domain name to ensure that it is an official and not a phishing page of attackers using the guidelines for detecting phishing websites.
Currently, JSC "AGROPROSPERIS BANK" has the following official websites:
https://ap-bank.com/ - the official website of the Bank;
https://online.ap-bank.com/ - the official website of the Bank for access to the remote banking system of AP Bank.
If you detect a phishing site, call the technical support service for users of the Bank at phone number 0 800 300 170 (toll-free in Ukraine) or +38 (044) 392 93 73 and report it.