Individual safe boxes for private persons

• For individuals – passport and registration number of the taxpayer's registration card.

• For business entities - copies of duly registered founding documents with all changes and additions, information from the Unified State Register of Legal Entities, Individual Entrepreneurs and Public Organizations and documents of the representative - passport, registration number of the taxpayer's registration card and documents regarding powers person to enter into a contract.

During the conclusion of the contract or during its validity, you have the right to allow a third party to use the safe on the basis of a duly certified Power of Attorney.

To draw up a power of attorney, you can apply to a notary public or directly to a bank branch together with the person to whom the power of attorney will be signed. You and the authorized person must have your passport and tax code with you. The signed power of attorney is kept in the bank together with the contract.

The validity of the power of attorney is terminated due to the expiration of its term of validity and termination of the contract, as well as due to the cancellation by the person who issued it or the refusal of the person to whom the power of attorney was issued, for which the relevant documents must be provided to the bank.

You can use an individual safe at any time during the branch's business hours, without restrictions on the number of visits throughout the term of the agreement.

Access to the safe is granted upon verification of an identity document and its consistency with the data specified in the agreement. In the case of access by an authorized person, the power of attorney granting the right to use the safe is also checked.

Each visit is recorded in a log, indicating the date and time, and must be confirmed by the signature of the client or the authorized person.

Payment for the rental of individual safes is made in accordance with current tariffs, either in cash or via cashless payment methods. The cost of renting a safety deposit box depends on the rental term: the longer the rental period, the lower the daily cost.
The client makes an advance payment for the entire rental period on the day the agreement is signed and provides a security deposit for the key.

In today's unstable conditions, with increasing security risks and the likelihood of forced relocation, many Ukrainians choose safety deposit boxes as a reliable way to store valuables. Bank safes offer a high level of protection for the most important items, regardless of the client's location.

In the event of the loss or damage of a key or a set of keys to an individual safe, or damage to the safe lock, a corresponding statement must be submitted to the bank.

If the damage prevents access to the safe, the bank performs an emergency opening of the safe in the presence of the client and authorized personnel, after which the client retrieves their valuables. The bank deducts the security deposit amount, and if this amount is insufficient to cover the bank's expenses, the client must additionally compensate the difference or pay a fee according to the bank's tariffs.

After the lock is replaced, the client can receive a new set of keys by paying the security deposit for the new set. If available safes exist, the client may also sign a new agreement and use another safety deposit box.

If a client does not collect their valuables from an individual safe and does not return the key set within 60 days after the agreement's expiration, the bank opens the safe without the client’s presence, removes the valuables, and prepares an inventory report.

The removed valuables are packed, sealed, and transferred to the bank’s storage. The bank notifies the client of the safe opening and the removal of valuables within three business days.
When the client later claims the valuables, they are returned after verifying the integrity of the seal and the contents of the package, signing a return act, and compensating the bank for all costs related to lock replacement and/or paying the applicable fees according to the current tariffs at the time of the claim.

Thus, the valuables remain in the bank's storage until claimed by the client, and the bank assumes responsibility for their safekeeping.