Vacancy Manager of the Technical Support and Client Services Department, IT Management

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Manager of the technical support and client services, IT Department

 

Purpose of the position and priority tasks

• Ensuring the uninterrupted operation of the bank's information systems, software and hardware complexes, and software used in production activities or installed at client workplaces;
• Supporting and maintaining remote banking service systems (iFobs – CS Ltd);
• Supporting and maintaining NBU software (ARM INF, SAIMP);
• Supporting and maintaining document management and client file archiving systems (DocS, DocBS);
• Administering user access rights;
• Procuring computer equipment, software tools, and services;
• Preparing new equipment for operation and issuing it to users;
• Organizing and overseeing the equipment repair process;
• Keeping records of IT equipment.

 

Basic requirements

Knowledge:

• Deep knowledge of remote banking systems;
• Knowledge of ABS B2 in terms of communication with remote banking systems;
• Deep knowledge of iFOBS;
• Knowledge and understanding of banking technologies and banking products;
• Knowledge of Oracle PL SQL, ability to write queries and procedures.

Competences:

• Experience of work in the bank on support and maintenance of remote banking systems for at least 2 years;
• Experience in implementing remote service systems – to be an advantage;
• Experience in administering ABS B2 – to be an advantage.

 

What we offer

• Competitive salary level;
• Medical Insurance;
• Participation in corporate events, education, trainings.

 

Do you recognize yourself? We are waiting for you in our friendly team!

Send your resume to hr@ap-bank.com

indicating the vacancy and the desired level of income

 

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